Privacy Policy

Last Updated: November 2025

At Momosays, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from momosays.com.

1. Information We Collect

We collect information from you when you visit our site, register an account, place an order, subscribe to our newsletter, or contact us. The types of information we may collect include:

Personal information: name, email address, phone number, shipping and billing address.
Order information: product details, transaction data, and payment method (processed securely via third-party gateways).
Technical data: IP address, browser type, device type, and cookies for analytics and site optimization.

2. How We Use Your Information

We use your information for the following purposes:

To process and deliver your orders.
To communicate with you regarding orders, support, or inquiries.
To send promotional emails or updates (only if you have opted in).
To improve our website, services, and user experience.
To detect and prevent fraudulent transactions.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share it with trusted third parties only when necessary to operate our business, such as:

Payment gateways for transaction processing (e.g., Midtrans, PayPal, Xendit).
Shipping and courier partners for delivery purposes.
Analytics and marketing tools (e.g., Google Analytics, Meta Pixel) to understand customer behavior.

All third parties are required to keep your information secure and use it only in accordance with their privacy policies.

4. Cookies

We use cookies to enhance your browsing experience, track website performance, and tailor content to your preferences. You can choose to disable cookies in your browser settings, but some parts of the site may not function properly.

5. Data Protection

We implement appropriate technical and organizational measures to protect your personal data, including SSL encryption and secure hosting. While we strive to protect your information, please note that no system is 100% secure.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to any inaccurate data.
Request deletion of your data, subject to legal or transactional obligations.
Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at admin@momosays.com.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy for example, to comply with legal obligations, resolve disputes, or maintain transaction records.

8. Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of such third-party websites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be reflected on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: